Privacy Policy

1. Privacy at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to the sections below.

Data collection on this website

Who is responsible for collecting data on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the controller” below and in our imprint.

How do we collect your data?

Some data is collected when you provide it to us, for example data you enter into a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data such as your browser, operating system or the time of your page view. This data is collected automatically as soon as you enter the website.

What do we use your data for?

Part of the data is collected to ensure the website is provided without errors. Other data may be used to analyse how visitors use the website.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipients and purpose of your stored personal data free of charge at any time. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can withdraw that consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances, and a right to lodge a complaint with the competent supervisory authority. You can contact us at any time about this and about any other question on data protection.

Analysis tools and third-party tools

When you visit this website, your browsing behaviour may be analysed statistically. This is mainly done using analysis programmes. You can find detailed information on these analysis programmes in the sections below.

2. Hosting

IONOS

We host our website with IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (“IONOS”). When you visit our website, IONOS records various log files including your IP addresses. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy/.

IONOS is used on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in our website being displayed as reliably as possible. Where consent has been requested, processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR and section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device within the meaning of the TDDDG. Consent can be withdrawn at any time.

Data processing agreement

We have concluded a data processing agreement (DPA) with the provider named above. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Please note that data transmission over the internet (for example when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is:

Fitlab GmbH
Heusteigstrasse 37
70180 Stuttgart
Germany

Phone: +49 (0) 711 50467967
Email: info@fitlab-stuttgart.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (such as names, email addresses and the like).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data remains with us until the purpose for processing it no longer applies. If you assert a justified request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing it.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR, or Art. 9 (2) (a) GDPR where special categories of data are processed. In the case of express consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or to access to information on your device, processing additionally takes place on the basis of section 25 (1) TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process it on the basis of Art. 6 (1) (b) GDPR. We also process your data where this is necessary for compliance with a legal obligation, on the basis of Art. 6 (1) (c) GDPR. Data processing may further take place on the basis of our legitimate interest under Art. 6 (1) (f) GDPR. The relevant legal bases in each individual case are set out in the sections of this privacy policy below.

Recipients of personal data

In the course of our business activities we work with various external parties. In some cases this requires personal data to be transferred to those external parties. We only pass on personal data where this is necessary for the performance of a contract, where we are legally obliged to do so, where we have a legitimate interest under Art. 6 (1) (f) GDPR, or where another legal basis permits the transfer. When we use processors, we only pass on our customers’ personal data on the basis of a valid data processing agreement.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out before the withdrawal remains unaffected.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 (1) (e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data. This also applies to profiling based on those provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or the place of the alleged breach. This right of complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing, and, where applicable, a right to correction or deletion of this data. You can contact us at any time about this and about any other question on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data has happened or is happening unlawfully, you may request the restriction of data processing instead of deletion.
• If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.
• If you have lodged an objection under Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a member state.

SSL and TLS encryption

For security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookie consent

This website uses a consent management tool to obtain, manage and document your consent for the setting of cookies and for the use of services that are not technically necessary. When you first visit our website, a consent banner is displayed in which you can accept, refuse or select individual categories of cookies. Cookies and services that require consent are only loaded once you have given it.

The tool stores your consent decision so that the banner is not shown again on every visit and so that we can prove your consent. The legal basis for this is Art. 6 (1) (c) GDPR, since we are legally obliged to document consent. You can withdraw or change your consent at any time through the settings link in the footer of the website.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) where this has been requested. Consent can be withdrawn at any time.

The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing it no longer applies, for example once your enquiry has been dealt with. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of dealing with your request. We do not pass this data on without your consent.

The legal bases and storage rules correspond to those described above for the contact form.

Communication via WhatsApp

We use the instant messaging service WhatsApp for communication with our customers and other third parties. The provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, DO4X2K5, Ireland.

Communication takes place using end-to-end encryption, which prevents WhatsApp or other third parties from reading the content of the messages. However, WhatsApp does receive metadata about the communication process, for example who wrote to whom and when. We would like to point out that WhatsApp shares data about its users with its parent company Meta in the USA and other third countries.

If you communicate with us via WhatsApp, the data you transmit, including your telephone number, will be processed by us on the basis of Art. 6 (1) (a) GDPR (consent), or on the basis of Art. 6 (1) (b) GDPR where the communication serves the performance of a contract or pre-contractual measures, or otherwise on the basis of our legitimate interest in fast and effective communication (Art. 6 (1) (f) GDPR). Consent can be withdrawn at any time.

Further information and the WhatsApp privacy policy can be found here: https://www.whatsapp.com/legal/privacy-policy-eea.

Comment function on this website

For the comment function on this site, in addition to your comment, information on the time the comment was created, your email address and, if you do not post anonymously, the user name you have chosen will be stored.

Storage period of comments

Comments and the associated data are stored and remain on this website until the commented content has been completely deleted or the comments have to be deleted for legal reasons, for example because they are offensive.

Legal basis

Comments are stored on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw your consent at any time. An informal email to us is sufficient. The lawfulness of the data processing already carried out remains unaffected by the withdrawal.

Free e-book download

On our offer page (fitlab-stuttgart.de/gratis-ebook/) we offer a free e-book for download. In connection with this offer we collect personal data exclusively on the basis of your voluntary consent.

• Data collected: first name, email address.
• Purpose of processing: provision of the e-book and occasional information on the topics of fitness, nutrition and lifestyle from Fitlab Stuttgart.
• Legal basis: Art. 6 (1) (a) GDPR (consent). You give your consent by ticking the consent checkbox and submitting the form.
• Storage period: your data is stored until you withdraw your consent. You can declare your withdrawal informally at any time by email to info@fitlab-stuttgart.de. After withdrawal your data will be deleted without delay.
• Transfer of data: your data is not passed on to third parties. It is stored exclusively on our server located in Germany.

5. Social media

Facebook

Elements of the social network Facebook are integrated on this website. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, the data collected is also transferred to the USA and to other third countries.

An overview of the Facebook social plugins can be found here: https://developers.facebook.com/docs/plugins/.

When a Facebook element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of this website to your Facebook profile. As a result, Facebook can assign the visit to this website to your user account. We would like to point out that as the provider of the pages we have no knowledge of the content of the data transmitted or of its use by Facebook.

Insofar as consent has been obtained, the service described above is used exclusively on the basis of Art. 6 (1) (a) GDPR and section 25 TDDDG. Consent can be withdrawn at any time. Insofar as no consent has been obtained, use is based on our legitimate interest in the greatest possible visibility on social media (Art. 6 (1) (f) GDPR).

Further information can be found in the Facebook privacy policy: https://de-de.facebook.com/privacy/explanation.

Instagram

Functions of the Instagram service are integrated on this website. These functions are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

If the Instagram element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. Instagram can then assign the visit to this website to your user account. We would like to point out that as the provider of the pages we have no knowledge of the content of the data transmitted or of its use by Instagram.

Insofar as consent has been obtained, the service is used exclusively on the basis of Art. 6 (1) (a) GDPR and section 25 TDDDG. Consent can be withdrawn at any time. Insofar as no consent has been obtained, use is based on our legitimate interest in the greatest possible visibility on social media (Art. 6 (1) (f) GDPR).

Further information can be found in the Instagram privacy policy: https://privacycenter.instagram.com/policy/.

6. Analysis tools and advertising

WP Statistics

This website uses the analysis tool WP Statistics to evaluate visitor access statistically. The provider is Veronalabs, ARENCO Tower, 27th Floor, Dubai Media City, Dubai, Dubai 23816, UAE (https://veronalabs.com).

With WP Statistics we can analyse the use of our website. WP Statistics records, among other things, log files (IP address, referrer, browser used, origin of the user, search engine used) and actions that website visitors have taken on the site, for example clicks and page views.

This analysis tool stores the data collected exclusively on our own server in Germany.

Use of this analysis tool takes place on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in the anonymised analysis of user behaviour in order to optimise both our website and our advertising. Insofar as consent has been requested, processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR and section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device. Consent can be withdrawn at any time.

IP anonymisation

WP Statistics anonymises your IP address when it is processed. This means you cannot be identified as a visitor.

7. Plugins and tools

YouTube with extended data protection

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch a video. However, the passing on of data to YouTube partners is not necessarily excluded by the extended data protection mode. YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube may also store various cookies on your device or use comparable recognition technologies, for example device fingerprinting, after you have started a video. In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user friendliness and prevent fraud attempts.

YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Insofar as consent has been requested, processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR and section 25 (1) TDDDG. Consent can be withdrawn at any time.

Further information on data protection at YouTube can be found in the Google privacy policy: https://policies.google.com/privacy.

Google Fonts (local hosting)

This site uses Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers takes place in the process.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in the Google privacy policy: https://policies.google.com/privacy.

Font Awesome (local hosting)

This site uses Font Awesome for the uniform display of fonts and symbols. Font Awesome is installed locally. No connection to Fonticons servers takes place in the process.

Further information on Font Awesome can be found in the Font Awesome privacy policy: https://fontawesome.com/privacy.

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of the uniform display of fonts. When Google Maps is called up, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

Google Maps is used in the interest of an appealing presentation of our online offerings and to make the places we have indicated on the website easy to find. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Insofar as consent has been requested, processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR and section 25 (1) TDDDG. Consent can be withdrawn at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/.

Further information on the handling of user data can be found in the Google privacy policy: https://policies.google.com/privacy.

8. Audio and video conferencing

Data processing

We use online conference tools, among other things, for communication with our customers. The specific tools we use are listed below. If you communicate with us by video or audio conference via the internet, your personal data will be collected and processed by us and by the provider of the respective conference tool.

The conference tools collect all data that you provide or use in order to use the tools (email address and/or your telephone number). The conference tools also process the duration of the conference, the start and end of participation, the number of participants and other context information related to the communication process (metadata).

The provider of the tool also processes all technical data required for the processing of the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

If content is exchanged, uploaded or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes in particular cloud recordings, chat and instant messages, voicemail, uploaded photos and videos, files, whiteboards and other information shared during use of the service.

Please note that we do not have full influence on the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, which we have listed below.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 (1) (b) GDPR). Their use also serves to simplify and accelerate communication in general within our company or with our organisation (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). Insofar as consent has been requested, the tools in question are used on the basis of that consent. Consent can be withdrawn at any time.

Storage period

Data collected directly by us via the video and conference tools is deleted from our systems as soon as you ask us to delete it, withdraw your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of data that is stored by the operators of the conference tools for their own purposes. For details, please refer directly to the operators of the conference tools.

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data processing, please refer to the Zoom privacy policy: https://zoom.us/de-de/privacy.html.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://zoom.us/de-de/trust/legal-compliance.html.

Data processing agreement

We have concluded a data processing agreement with the provider named above and fully implement the strict requirements of the German data protection authorities when using Zoom.

Questions about your data

If you have any question about how we handle your personal data, write to info@fitlab-stuttgart.de or call +49 (0) 711 50467967. We answer in English and in German.